Appointment Policies

  To make an appointment with Dr. Prewitt, please call (949) 499-1371. 
Our regular office hours are from 9am to 12 noon and 2pm to 5pm on Monday through Friday, except for Thursday afternoon.  We are closed on most major holidays.

  If you are a new patient, please arrive 20 minutes prior to your scheduled appointments in order for us to verify your insurance coverage and benefits and for you to complete informational paperwork.

  All patients are requested to sign-in at the time of their arrival so that their medical records can be prepared for the doctor’s visit.  We ask that you inform us of any changes to your address, insurance coverage and marital status.  Please inform us if your visit is for an insurance covered "wellness examination".

  We attempt to remind you of your appointment on the day prior to your scheduled visit.  If you have to reschedule an appointment, we ask you to call us at least 24 hours in advance.  This permits other patients to be seen in a more timely manner.
 

After hours emergency coverage

  Dr. Prewitt is fortunate to share after hours call with three excellent and experienced  physicians in private practice in the Laguna Beach area.  Dr. Frank Rose is an Internist and Cardiologist.  Dr. Dan Haspert is an Internist and Nephrologist.  Dr. David Kim is an Internist and Gerontologist.  You may contact the "on-call" physician by calling 499 1371 at any time.

Hospital Care

  Dr. Prewitt has been on staff at South Coast Medical Center, Laguna Beach since 1976.  His office is located adjacent to South Coast and he admits and cares for patients exclusively at this facility.  Patients who are admitted to Mission Regional Medical Center in Mission Viejo are referred to his affiliated hospitalist group for inpatient care at that facility. 

Billing and Financial Matters

  As a private practice physician, we make every effort to provide treatments responsive to your individual needs with primary attention to quality, timeliness and cost efficiencies.  We participate in most major PPO plans, but we do not participate in any HMO plans.  At this time, we accept assignment for Medicare payment.

  As a courtesy to our patients, we do bill directly to our contracted PPO insurance plans and to Medicare for both primary and secondary policies. 

  We do expect all patients to pay at the time of their visit for their annual deductibles, co-payments and for any non-covered services.  We do accept Visa and MasterCard, in addition to personal check and cash.  For patients who lack insurance coverage, we will discuss cash discount alternative payment schedules.

  We send billing statements to you monthly and ask for prompt payment. We do refer accounts to a collections service when our concerted efforts to receive payment have been unsuccessful.

  Our Billing is done by a contracted billing service company, Office Solutions.  They are available by telephone to answer any questions that you may have regarding your account or monthly statement.   You may contact them by calling (949) 499-5886.  Leave a voice message and you should have a reply within a brief time.